Contact Us
This Contact Us page provides the official business and customer support information for Shadt. We value plain policy wording, category-specific details, and store information that customers can verify before payment. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: 1890 COFFEE CO., LLC
Store Name: Shadt
Physical Business Address: 1890 Havendale Blvd NW Winter Haven, 33881 United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM EST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: info@shadt.shop
Business Phone Number: +18624392874
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
To help us review a request, include the order number, checkout email, item name, and any photos, measurements, or tracking details that explain the issue. If a request needs review, the customer may be asked for photos, measurements, package condition, tracking details, or the order number.
We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition.